Have you experienced a sewage back up in your home or business? Sewage backups can be very dangerous, as the water can contain viruses, bacteria and other contaminants that have potential to cause illnesses. This is why we do not recommend that you clean up a sewage backup yourself. Let your local SERVPRO professionals clean it up for you! We have specialized training and cleaning products to ensure that the affected area is cleaned properly.
When we come out to assess damage, we first consider whether a water damage is a category 1, 2 or 3. From there, we determine the proper way to clean the area.
The three types of contaminated water:
Category 1: "Clean Water"
Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.
- Water from a clean source like a broken water line
- If left untreated, can degrade into category 2 or 3
Category 2: "Gray Water"
Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
- May contain bacteria and viruses
- Can quickly degrade into category 3 if left untreated
Category 3: "Black Water"
Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
- May contain untreated sewage, harsh chemicals, and microbes
- Water from flooding rivers or sewer backup
We'll be there for you! If you experience a sewage backup, give us a call day or night. We have technicians available 24/7 to clean up the water damage quickly and efficiently!